1. Customer Inquiry

- The customer contacts the company via phone, email, or online platform, providing product requirements (drawings, specifications, quantity, etc.).  

2. Requirement Evaluation

- The sales/engineering team reviews the requirements, confirming material (aluminum alloy, zinc alloy, etc.), process feasibility, and delivery timeline.  

3. Quotation & Contract)

- Provide a detailed quotation (mold cost, unit price, delivery terms, etc.) based on evaluation.  

- Sign a formal contract or purchase order after mutual confirmation.  

4. Mold Development

- If no existing mold, the company arranges mold design, production, and trial, then submits samples for approval.  

5. Production Scheduling  

- After order confirmation and receive a deposit, production department schedules manufacturing (casting, trimming, CNC, surface treatment, etc.).  

6. (Quality Control  

- Conduct in-process inspections (appearance check, dimensional check, mechanical tests, etc.) to meet clients’ requirements.  

7. Logistics & Delivery

- After passing QC, arrange packaging and shipping, providing tracking details and ETA.  

8. After-Sales Follow-Up

- Follow up with customers post-delivery, addressing quality issues or additional orders.